Dear MRU Feedback Team,

I hope this message finds you well. I am writing to bring to your attention some concerns I have regarding the continuous migration process on the MRU Feedback site.

As a user of the platform, I have observed certain issues that seem to be linked to the ongoing migration activities. While I understand that migrations are essential for improving and updating the site, it appears that some aspects of the process might be impacting the overall user experience.

Here are a few specific concerns:

Downtime and Accessibility:
Users have experienced intermittent periods of downtime, making it challenging to access the site consistently. This has, in turn, affected the ability to provide timely feedback and engage with the platform effectively.

Functional Disruptions:
Certain features and functionalities seem to be disrupted during the migration process. Users have reported issues with navigation, submission of feedback, and the overall usability of the site.

Communication and Updates:
There appears to be a lack of transparent communication regarding the migration progress and expected downtime. Users would greatly benefit from regular updates on the status of the migration and any anticipated disruptions.

Impact on User Data:
Users have expressed concerns about the potential impact on their data during the migration. Clear communication on data security measures and assurances about the integrity of user information would help alleviate these concerns.

I understand that migration processes are complex, and unforeseen challenges may arise. However, addressing these concerns and improving communication with the user community can contribute significantly to a positive experience during this transitional phase.

I kindly request that you investigate these issues and consider providing more detailed updates to the user community about the ongoing migration process. Your efforts in enhancing transparency and minimizing disruptions will undoubtedly contribute to the continued success of the MRU Feedback site.

Thank you for your attention to these matters, and I look forward to witnessing improvements in the near future.

Sincerely,
Jorge Harper