Turkish Airlines Chicago Office – Everything You Need to Know
Turkish Airlines, the national flag carrier of Turkey, is renowned for its exceptional service, expansive global route network, and commitment to passenger satisfaction. If you're located in the Midwest and considering travel with Turkish Airlines, the Turkish Airlines Chicago office offers a centralized and highly efficient point of contact for booking flights, customer support, and other airline-related services.
Where Is the Turkish Airlines Office in Chicago Located?
The Turkish Airlines Chicago office is strategically located for convenience, especially for travelers coming to and from Chicago O'Hare International Airport (ORD).
Address: Turkish Airlines
PO Box 66100
Chicago, IL 60666
United States
This office handles both ticketing services and customer inquiries, providing full support for domestic and international passengers flying with Turkish Airlines.
Office Hours and Contact Information
To ensure seamless communication, Turkish Airlines offers dedicated phone support and in-person assistance through its Chicago office.
Phone Numbers:
Customer Service (U.S.): +1 800 874 8875 (24/7 toll-free)

Local Office (Chicago): +1 773 686 0700

Email: info.us@thy.com
Office Hours: Monday to Friday, 9:00 AM – 5:00 PM (Local Time)
Closed on Weekends and Public Holidays
Services Offered at the Turkish Airlines Chicago Office
At the Chicago Turkish Airlines office, passengers can access a wide array of services, including:
1. Flight Bookings and Reservations
Whether you’re flying economy, business, or first class, the Chicago office allows you to:
Book domestic and international flights.

Redeem miles with Miles&Smiles frequent flyer program.

Make group travel arrangements or corporate travel bookings.

1. Ticket Modifications and Cancellations Need to change your itinerary? The Turkish Airlines team can assist you with: Rebooking flights

Upgrading seat classes

Processing cancellations and refunds

Handling travel vouchers or credit balances

1. Baggage Inquiries and Lost Luggage Assistance The office also supports passengers with: Lost or delayed baggage claims

Extra baggage fees and policies

Special baggage services for musical instruments, sports equipment, and oversized items

1. Visa and Travel Documentation Assistance Navigating international travel rules can be tricky. The Chicago team offers: Travel document checks

Guidance on transit visa requirements

Country-specific travel advisories and vaccination regulations

1. Special Assistance and Accessibility Services Turkish Airlines takes pride in inclusive services. You can request: Wheelchair services

Assistance for elderly travelers

Help for unaccompanied minors

Medical support requests for onboard needs

Why Visit the Turkish Airlines Chicago Office?
Face-to-Face Customer Support
While online and mobile services are convenient, many travelers prefer the personalized service offered by an in-person visit. The Turkish Airlines Chicago office ensures:
Prompt issue resolution

Tailored travel advice

Cultural and language-sensitive communication, especially for Turkish-speaking customers

Efficient Service for Last-Minute Travel Needs
In cases of:
Emergency bookings

Flight delays

Travel disruptions due to weather or global events

The Chicago office is equipped to provide timely support and options for rerouting or accommodations.
Source URL- https://airlinesfaq.com/turkish-airlines/turkish-airlines-chicago-office-in-illinois-usa/
Nearby Airport Information: Chicago O’Hare International Airport (ORD)
The Turkish Airlines office is closely linked with Chicago O’Hare, one of the busiest airports in the United States and a major hub for international flights.
Turkish Airlines Terminal at ORD: Terminal 5

Check-in Counters: Open 3 hours before departure

Lounges: Turkish Airlines Business Class passengers can access partner Star Alliance lounges

Parking and Transportation Tips:
Use the economy parking lots for long stays.

Rideshare services like Uber and Lyft are widely available.

CTA’s Blue Line provides direct access from downtown Chicago to the airport.

Why Choose Turkish Airlines in Chicago?
1. Extensive Route Network
Turkish Airlines flies to over 300 destinations in 120+ countries, making it one of the most connected carriers in the world. Direct routes from Chicago include:
Chicago to Istanbul (IST)

Seamless connections to Europe, Asia, the Middle East, and Africa

1. Award-Winning Onboard Service Turkish Airlines is repeatedly recognized for: Gourmet in-flight meals

Spacious seating

Exceptional Business Class experience

1. Loyalty Rewards with Miles&Smiles Frequent flyers can benefit from: Priority check-in and boarding

Free upgrades

Exclusive lounge access

1. COVID-19 Safety Measures Turkish Airlines has implemented enhanced safety protocols including: Contactless check-in

HEPA air filtration systems onboard

Flexible booking and cancellation policies

How to Get the Most Out of Your Visit to the Turkish Airlines Chicago Office
Prepare travel documents before arrival

Have your booking reference number handy

If discussing refunds or lost luggage, bring supporting documentation

Consider visiting during mid-morning hours for shorter wait times

Alternative Contact Options
Can’t visit the Chicago office in person? Turkish Airlines offers multiple support channels:
Website: www.turkishairlines.com

Mobile App: Book, check-in, and track flights on the go

Social Media: Twitter, Facebook, and Instagram accounts respond promptly to inquiries

Whether you're planning a vacation, managing corporate travel, or facing a flight disruption, the Turkish Airlines office in Chicago is fully equipped to provide world-class service. Their commitment to quality, convenience, and customer satisfaction ensures that your travel experience is smooth from takeoff to landing.